Picture a case where you’re researching between two options for a dentist. The first case has a Facebook page that last made a post back in 2019, has 130 likes, and has a mere 3 reviews with an average rating below 3 stars. The second case boasts active postings that include case studies of enthused and satisfied customers, thousands of likes, and over 50 reviews that give an average of 4.8 stars. Which dentist office would you trust more?
As a result, Social media management can make or break businesses. Don’t leave your social media reputation up to chance. Be active and keep your audience excited and engaged.
Social media management influences every single stage of your customer acquisition funnel.